Privacy Policy

Personal information

FFI Automation, Inc. understands your desire to protect personal information. We intend to inform you how your personal information will be gathered and used.

General Information we gather and track

We request personal information when you create an account, place an order, request a service, correspond or engage in certain activities on our website or with service and support.  For example, If you submit an order on-line with us, we will ask you for information necessary to complete the transaction such as your name, address, and credit card number. If you request technical support, we will ask you for information necessary to complete the transaction such as your name address and information about your products, boat and the nature of the problem you are experiencing. You make the decision whether to proceed with any activity that requests personal information. If you do not wish to provide the requested information, however, we may not be able to complete the transaction.

How we use the General Information we gather and track

We use personally identifiable information in the following ways:

  •   To provide you with information about our products and services, newsletters, informative emails, and research on future product ideas or improvements;
  •   To assist us in creating content that is relevant to you;
  •   To provide you with special offers that may be of interest to you;
  •   To assist us in creating better products and services to meet your needs;
  •   To allow you to purchase, download, and obtain access to services or otherwise engage with us;
  •   To help you quickly find services or product information important to you.

With whom we may share your information

FFI Automation, Inc. collects and uses your personal information to operate the Site and deliver the products and services you have requested.  FFI Automation, Inc. also uses your personally identifiable information to inform you of other products or services available from FFI Automation, Inc. and its affiliates.  FFI Automation, Inc. may also contact you about your opinion of current services or of potential new services that may be offered.  FFI Automation, Inc. may provide your personally indentifiable information to the affiliate that initially referred you to the Site.

FFI Automation, Inc. does not sell, rent or lease its customer lists to third parties. FFI Automation, Inc. may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In addition, FFI Automation, Inc. may retain the services of outside contractors to provide services for us. They may be used to ship products, provide technical support, or handle order processing. We require that these contractors keep the personal information of customers secure and confidential. We also require that these contractors use personal information only on behalf of FFI Automation, Inc..  FFI Automation, Inc. will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on FFI Automation, Inc.; (b) protect and defend the rights or property of FFI Automation, Inc.; and, (c) act under exigent circumstances to protect the personal safety of users of FFI Automation, Inc., or the public.

Opt out of providing certain information

If you do not wish to continue receiving our email newsletters or bulletins you can opt out of receiving these communications by replying to the unsubscribe in the subject line in the email.

Privacy of Children

FFI Automation, Inc. is committed to protecting the privacy needs of children and we encourage parents and guardians to take an active role in the online activities and interests of their children. FFI Automation, Inc. does not knowingly collect information from children under the age of 18 and FFI Automation, Inc. does not target its websites to children under 18.

Security

We have taken security measures, consistent with international information practices, to protect your personal information. These measures include technical and procedural steps to protect your data from misuse, unauthorized access or disclosure, loss, alteration, or destruction. Credit card information is transmitted using secure socket layer (SSL) encryption.

We make a sincere effort to respond to your requests to update or correct your personal information.

Customer Support and Discussion Information

Please remember that information you submit in a for purposes of customer or product support in a discussion group or forum will be deemed public information and is not confidential. There is a risk in such communication venues that information can be collected and used by others. Please be careful and responsible when you are online.

Privacy Contact Information

If you have any questions or comments, please contact us.